E-Letter of Guaranteed (eLog) will not apply during the first policy year. Deposit cannot be waived and you have to pay up front first.

Claim Settlement: Successful

SGD$5,000 bills for a Day Surgery in Gleneagles Hospital.

Diagnosis: 

Bilateral Otitis media with Effusion (OME), its common in babies, its like there are fluid in the middle of the ear. Myringotomy & tube insertion procedures performed.

Description:

Patient Age 1 male. When the patient was diagnosed, his parent called me to discussed the next step as a surgery is necessary as advised by the doctor. As this is a new policy of a new born, claim will definitely take much longer to investigate if there pre-existing conditions or congenital abnormally (12 months waiting period). Furthermore, E-Letter of Guaranteed (E-Log) will not apply during the first policy year. What does that mean is deposit cannot be waived and you have to pay up front first.

After reviewing all past medical reports & health booklets. Intended claims seems promising. With that I confidently advise the parent to consult a more reliable private specialist to perform the procedure for their lovely boy and besides, it can be arranged sooner that restructured hospital.

Tips: E-Letter of Guaranteed (E-Log) will not apply during the first policy year. What does that mean is deposit cannot be waived and you have to pay up front first.

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